Information We May Receive

Depending on how you interact with Pixentra and which store features are enabled, information may be received directly from you or generated through normal website and transaction activity.

• Contact information you provide when communicating with Pixentra.
• Order-related information entered when completing a purchase.
• Delivery information needed to support order fulfillment.
• Information associated with customer-service requests or other communications.
• Technical or usage information generated through normal interaction with the website, depending on the technologies and services enabled on the store.

How Information May Be Used

Information may be used when necessary to operate the store, respond to customer requests and support transactions.

• To process and support customer orders.
• To communicate about a purchase or support request.
• To maintain and operate website functionality.
• To address technical, security or service-related issues.
• To comply with applicable obligations where required.

Orders and Payments

When you place an order, information associated with the transaction may be processed through the systems and service providers used to operate the store. Payment information may be handled by the relevant payment service rather than directly stored or controlled by Pixentra.

The specific payment methods, processors and technical handling of payment information depend on the payment options enabled through the store at the time of purchase.

Service Providers

Pixentra may rely on service providers that support important store functions, such as ecommerce infrastructure, payment processing, website operation, communications or other services connected to the customer experience.

Information may be processed by those providers when necessary for the services they perform. Their own terms and privacy practices may also apply to their processing.

Cookies and Similar Website Technology

The store may use cookies or similar technologies where needed for website functionality, session management, preferences, security, performance or other enabled ecommerce features.

The exact technologies used can depend on the Shopify store configuration, browser settings and services active on the site.

Your Choices

Depending on your location and the features involved, you may have options relating to certain information or communications. You can also contact Pixentra if you have questions about information associated with your interaction with the store.

Browser settings may also allow you to manage certain cookies or website storage, although disabling some technologies can affect how parts of a site function.

Data Security

Reasonable measures may be used by the store platform and relevant service providers to support the security of information processed through the site. No internet transmission or electronic storage method can be represented as completely risk-free.

Customers should also take appropriate steps to protect their own devices, accounts and transaction information.

Retention and Legal Requirements

Information associated with orders, communications or other store activity may be retained for as long as needed for operational, accounting, dispute-resolution, security or legal purposes, subject to the systems and services used by the store.

Children and Store Use

Pixentra is a gaming peripherals and esports equipment store. This page does not create a separate service specifically directed toward children. If you believe information has been provided through the store in a way that raises a privacy concern, contact Pixentra using the details below.

Changes to This Policy

This Privacy Policy may be updated when store practices, website features, service providers or applicable requirements change. The version displayed on this page should be reviewed periodically for the most current information made available by Pixentra.